This Shipping policy outlines the most important information about shipping when an order is placed on anatomy4sculptors.com
Orders over 140 USD qualify for free shipping on shipments up to 10 kg. Booksellers, schools, libraries, and other institutions ordering in bulk may qualify for additional discounts. Contact us for a bulk order quote at support@anatomy4sculptors.com.
Some remote destinations, such as Alaska, Hawaii, may not qualify for free shipping due to higher shipping costs. For these locations, free shipping is available only when an eligible shipping option costing up to USD 35 (for shipments up to 5 kg) or up to USD 50 (for shipments between 5 kg and 10 kg) is available.
We ship worldwide. Orders to the US ship from our US warehouse through ShipBob, while orders to the rest of the world ship from our EU warehouse in Riga, Latvia through Suti.lv. This means customers in the US and EU won’t pay import duties. For other countries, import duties, taxes, and customs fees may apply and are the responsibility of the customer.
Our fulfillment partners select the most suitable shipping carrier based on the destination, package size, and service availability.
The delivery time is based on your shipping destination and the shipping method you’ve chosen at checkout.
Using multiple delivery partners, we ship our products worldwide. Shipping charges for your order will be calculated and displayed at checkout.
The price depends on the product’s weight, amount of individual parcels required for the order, shipping destination, and delivery method.
The fastest way to get a precise shipping price estimate is to assemble your desired cart and enter your shipping address at checkout. You will be presented with multiple delivery methods with pricing listed beside them.
The shipping companies calculate the shipping price, and it’s not directly dependent on us.
Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied; they are your responsibility as the customer.
After a successful checkout, you’ll receive an order confirmation email at the email address provided during checkout. Orders are typically processed within 2–3 business days (excluding weekends and holidays).
Once your order has been shipped, you’ll receive another email with a tracking number and the shipping details you provided during checkout. You can use the tracking number to check the status of your shipment at any time.
Depending on the delivery partner, deliveries are made during normal business hours on business days. Our local delivery partner may contact you using the details you provided at checkout to notify you of the delivery on the day of their arrival.
If a shipment is marked as delivered by the carrier, we cannot be responsible for deliveries that could not be completed due to inaccurate shipping information, the recipient’s absence, or an unsecured delivery location (such as an accessible mailbox or third-party forwarding service). In these cases, refunds cannot be provided.
If you have not picked up your order from the delivery address within the time-frame indicated in your delivery note from the local delivery agent, the order may be automatically canceled with no refunds made.
If your order is lost in transit, we will send a replacement at no additional product cost or shipping cost.
We do not take any responsibility in case of potential delays beyond our control, such as postal service problems or an extremely high number of orders.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at support@anatomy4sculptors.com with your name and order number, and we will look into it for you.
If you have any further questions, please don’t hesitate to contact us at support@anatomy4sculptors.com